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Elements and Performance Criteria

  1. Prepare to repair business equipment
  2. Risk control measures are applied in accordance with workplace procedures prior to commencing work
  3. Nature of the repair is obtained from documentation or from relevant person/s to determine the scope of work
  4. Instructions for coordinating work with others is obtained from relevant person/s and applied
  5. Materials required for the work are determined in accordance with workplace procedures
  6. Tools, apparatus and testing devices required for work are obtained and checked for correct operation and safety
  7. Repair business equipment
  8. The need to test and measure live work is determined in accordance with WHS/OHS requirements and workplace procedures
  9. Circuits/equipment are isolated, where necessary, in accordance with WHS/OHS requirements and workplace procedures
  10. Predictable faults are confirmed in accordance with testing procedures
  11. Apparatus is dismantled in accordance with manufacturer service guides and instructions from relevant person/s
  12. Component parts are tagged and stored during dismantling to protect against damage and loss and to ensure correct and efficient reassembly
  13. Repairs are made in accordance with manufacturer service guides and instructions from relevant person/s
  14. Apparatus is assembled in correct sequence with all components parts placed, secured and connected in accordance with manufacturer guides or industry practice
  15. Repaired equipment is tested in accordance with workplace procedures to verify it functions correctly
  16. Unplanned events are reported to relevant person/s in accordance with workplace procedures
  17. Repairs are conducted efficiently without waste of materials, damage to apparatus, the surrounding environment or services applying sustainable energy practices
  18. Complete and report repair work activities
  19. Work area is cleaned and made safe in accordance with workplace procedures
  20. Equipment is placed into service and relevant person/s notified of repair work completion in accordance with workplace procedures
  21. Relevant reporting is completed in accordance with workplace procedures

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least two separate occasions and include:

accurately completing service reporting

applying relevant risk identification, assessment, reporting and control requirements

applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements, including the use of risk control measures

applying sustainable energy principles and practices

carrying out routine repairs to business equipment

coordinating work with relevant person/s

correctly dismantling and reassembling business equipment

dealing effectively with unplanned events

determining live testing/measurement requirements

determining scope of repair work

following service instructions to access components

following service instructions to confirm reported fault

identifying and accessing materials, tools, apparatus and testing devices

isolating circuits/machines/system

removing and replacing electrical/electronic components

removing and replacing mechanical components

testing equipment operation.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

component replacement and repair

electromechanics of business machines

electronic cable and conductor terminations

fault finding tables, charts and procedures

operational concepts of business machines

relevant business equipment software

relevant testing procedures

relevant manufacturer specifications and service guides

relevant safe work method statements (SWMS)/job safety assessments or risk mitigation processes

relevant WHS/OHS legislated requirements

relevant workplace documentation

relevant workplace policies and procedures

workplace communication methods.